Wheel bearing replacement. 2nd failure since original replacement 18 months ago. They use parts from Auto-Zone (not sure of the quality of parts). “ Excellent customer service “! They definitely took good care of me but, even though the part was under warranty the labor costs are expensive especially when you recently replaced the part to begin with.
Thank you for your feedback, Ron! We utilize many vendors to source parts and warranty coverage varies by supplier. Anytime we can warranty parts and/or labor, we certainly strive to honor those and, in situations such as yours, advocate for extensions to those parameters to make it right for our customers. Thanks for your continued business!
- Eastern Tire & Auto Service Inc.