We had a 10:30 appointment for an oil change and dropped the car off at 9:30. The waiting area was large, clean and pleasant, with several check-in spots. We were checked in immediately and left to run some errands. We got a call 45 minutes later, saying our car was ready. We were checked out immediately as well. What a great experience! Very friendly and competent staff, and a nice place to wait if you need to stay while your vehicle is getting serviced. We will definitely be using Eastern Tire & Auto for all our service needs, as well as our state inspections.